Privacy Policy

Surf Haus ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard the personal information you provide through our website [www.surfhauswellness.com] (the “Site”). By using our Site, you agree to the terms outlined below.

1. Information We Collect

We collect personal data you voluntarily provide when interacting with the Site, such as:

  • Contact Information: Name, email, phone number, and address when you sign up for services or contact us.

  • Payment Information: Credit card or billing details when you book treatments or purchase a membership.

  • Usage Data: Information related to appointments, preferences, and feedback.

  • Technical Data: IP address, browser type, operating system, and behavior on the site through cookies or similar tracking technologies.

2. How We Use Your Information

We use the data we collect to:

  • Provide, manage, and personalize your experience with our wellness services.

  • Process payments and manage bookings or memberships.

  • Communicate updates, promotions, and relevant service information.

  • Respond to inquiries and provide customer support.

  • Improve our website functionality and service offerings.

  • Comply with legal obligations.

3. Cookies and Tracking Technologies

We use cookies to personalize your experience, monitor performance, and collect anonymous user data. You can modify your browser settings to control cookie use, though disabling cookies may limit certain features of the Site.

4. Sharing Your Information

We do not sell your personal information. We may share it with:

  • Third-Party Service Providers: Such as email platforms, payment processors, or website hosting services.

  • Legal Authorities: If required by law or to protect our rights and safety.

5. Data Security

We take reasonable technical and organizational precautions to prevent loss, misuse, or unauthorized access to your information. However, no internet-based service can be 100% secure.

6. Your Rights and Choices

You may:

  • Request access to your personal data.

  • Ask for corrections to inaccurate information.

  • Opt out of promotional communications at any time.

  • Request deletion of your personal data, subject to legal limitations.

7. Third-Party Links

Our Site may contain links to other websites not operated by us. We are not responsible for their privacy practices and encourage you to review their policies independently.

8. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from minors without consent. If you believe we have collected such information, contact us so we can delete it.

9. International Users

If you are visiting our Site from outside the U.S., your data may be processed and stored in the U.S. By using our services, you consent to this transfer.

10. Changes to This Policy

We may revise this Privacy Policy at any time. Any changes will be posted here with the updated effective date. Please review this page regularly for updates.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact:

Surf Haus Wellness
 Email: info@surfhauswellness.com
Location: Long Beach, New York